customers

1.A company provides its product to customers with and without intermediaries.This kind of distribution channel is called（）.2.What attitude should we keep when we invite customers？3.Which of the followings does Tom not advocate on how to serve messages directly to customers？4.Which of the following would be classed as physical evidence in terms of the tangible cues that customers may use to evaluate a 5.—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them.—Ri6.You don’t need to give the customers the actual price when you sell a product. ( )7.The company needs both positive and negative （）on the products from the customers8.Price is the competitive advantage to create loyal customers.9.The mode of last-mile delivery, AHD, is always customers’ favorite one.10.In customer loyalty program, customers are often given a unique （）, such as a membership card.11.Try to deal with customers’ complaints with a sense of （）.12.Loyalty program is a （） program offered by a company to customers who frequently make purchases.13.Loyalty （） let customers accumulate points that they can redeem for rewards or free productsservices.14.Working in 7-Eleven is not very challenging though there is a lot of interaction with the customers.15.OTC drugs are medicines that may be sold directly to customers without（）.16.Product catalogs offer customers direct and detailed（）about the products they are interested in.17.Starbucks tries to give its customers a special experience.18.Marketing shows how to reach to the customers and build long lasting relationship while sales just means selling is the ultimate19.It takes a comparatively short amount of time to reach the customers at trade fairs.20.We （）high reputation among our customers in the world market.