- 1.If you’re sitting behind a reception desk, you’re the first person to interact with a visitor, and you can set the tone for the 2.If you haven’t meet your client before, you’d better take your guest’s picture with you when meeting him at the airport. ( )3.Do you have anything______?( )4.I’m very sorry we can’t help you_____ this occasion. Thank you for calling.( )5.If you’re pressed for time, you can’t always call the front desk and request a late check out, which will often buy you another 6.If you dialed a wrong number, you can directly hang up to avoid embarrassment.( )7.If your career is at the top of you ____ list then you might decide against having kids.A.efficacy8.If you want to get in-depth information from your survey, you’d better use a questionnaire.9.Which word or phrase should be deleted? Use care when you consider each separate answer before you come to a decision.10.When you outline your solution，possibly you can（）：11.You won't get your money back when you check out.12.Which mountain should you go if you want to visit the Shaolin Temple?13.What benefits can you gain, if you practice Chinese martial arts?14.Which one do you think is favorable for you to improve your better understanding Chinese and Western ways of thinking?15.Before creating charts for your presentations, you should determine what data you’re going to show and design the visuals（）.16.When you do presentations, you should use discourse markers to serve the following purposes except（）.17.When you introduce yourself in academic settings, you（）.18.If you are an outsider to the audience, it’s much better that the person introducing you is（）.19.Which of the following will Not possibly happen to you if you have darker skin in Korea?20.Excuse me, do you （）English?