Great customer service should prevent a repeat contact from the customer on the same topic.
A.正确
B.错误
正确答案：正确
Great customer service should prevent a repeat contact from the customer on the same topic.
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Body language can influence the tone of voice and a great way to display positive body language on the phone is to imagine your
In responding to the customer, a good technique to ensure that you understand her correctly is asking questions.
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