Which of the following characteristics distinguishes a service from a physical good？
A.Intangibility
B.Inseparability
C.Perishability
D.Heterogeneity
正确答案：Intangibility；Inseparability；Perishability；Heterogeneity
Which of the following characteristics distinguishes a service from a physical good？
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Which of the following statements are false？
In order to reduce consumer feelings of uncertainty prior to purchasing a service， marketers can use（）.
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